Return & Refund Policy

At Spurred Up Coffee Co., every order is roasted fresh specifically for you. Because coffee is a perishable food product, we are unable to accept returns on opened or used coffee.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

• Your order number
• A description of the issue
• Photos of the damaged product or packaging

If the issue is verified, we'll gladly send a replacement or issue a refund.

Order Cancellations

Orders may be canceled before roasting begins.

Once your coffee has entered production or has shipped, the order cannot be canceled.

Returns

For food safety reasons, we cannot accept returns of coffee products.

If a package is returned because of an incorrect shipping address provided during checkout, additional shipping charges may apply before the order is reshipped.

Refunds

Approved refunds will be processed to the original payment method.

Please allow 5–10 business days for your financial institution to post the refund after it has been issued.

Our Promise

We stand behind every bag we sell.

If something isn't right, contact us and we'll do everything we reasonably can to make it right.